Tagged: Customer Satisfaction

ServiceNow accelerates agentic AI roadmap with acquisition of AI native conversation data analysis platform Cuein

ServiceNow accelerates agentic AI roadmap with acquisition of AI native conversation data analysis platform Cuein

ServiceNow announced its acquisition of Cuein, an AI conversation data analysis leader, to enhance its platform’s capabilities in transforming customer interactions into actionable insights. This move accelerates ServiceNow’s agentic AI roadmap, enabling real-time processing of...

Randstad Digital launches Salesforce Novelty Hub

Randstad Digital launches Salesforce Novelty Hub

Randstad Digital , in collaboration with Salesforce, has launched the Salesforce Novelty Hub, an innovative solution designed to address the challenges faced by Global Capability Centers (GCCs). This initiative provides a roadmap for establishing...

HireRight Reports First Quarter 2024 Results

HireRight Reports First Quarter 2024 Results

HireRight Holdings Corporation reported its Q1 2024 financial results, revealing a slight decrease in revenue to $173.2 million from $175.4 million the previous year, and a net loss of $3.3 million, an improvement over...