Atomicwork Launches with $11m Seed Round Using AI to Reimagine Employee Support
As workers remain split between working from home and returning to offices, bosses are eager to ensure they have a healthy employee experience. Helping workers feel connected with everyday work needs, employee support startup Atomicwork is announcing launch from stealth with an $11m seed funding round to boost the employee experience of workers around the world.
The funding round was led by Blume Ventures and Matrix Partners with participation from Storm Ventures, Neon Fund, and prominent angel investors.
Employee experience is a critical item on the CEO and CIO agenda as employees return to offices. Atomicwork leverages AI to solve this problem while simplifying the number of tools employees interact with every day. Atomicwork sits on top of collaboration tools like Slack and Microsoft Teams and uses conversational intelligence to automate support, service delivery, and operations at scale.
Atom, Atomicwork’s AI assistant, learns from company processes and tribal knowledge to assist employees with their questions and requests without human intervention. The platform features the ability to have different service teams like IT, HR, Finance, and Legal work in their own private spaces while providing a unified experience for employees and efficiency for the enterprise.
“All of us have experienced the pain of broken experiences as employees, and we have all wondered why it has to be so frustrating,” said Vijay Rayapati, CEO and Co-Founder of Atomicwork. “Throughout our careers, Kiran, Parsuram and I have been part of fast-growing companies where a lot of time gets lost navigating cumbersome internal systems and processes. After speaking to more than 100 businesses about this, it became evident that this problem was worth solving.”
Whilst in stealth, the Atomicwork team surveyed leaders from mid-market businesses and large corporations and found that 8 out of 10 bosses were unsatisfied with the worker experience their companies offered. Indeed, they conceded that it adversely impacted their employees’ morale and productivity. The findings correlate with industry studies from WTW in 2022, which also found that 92% of employers across industries intend to invest in their employee experience stack over the next three years.
